ToscoClean – Terms & Conditions
1. General Acceptance
By accessing the ToscoClean website or submitting any form, users agree to these Terms & Conditions and acknowledge that they have read and understood the ToscoClean Privacy Policy.
2. Description of Services
ToscoClean provides professional exterior cleaning services, including but not limited to:
- Solar panel cleaning
- Gutter cleaning
- Related residential and commercial exterior cleaning services
All services are performed on-site at the customer’s property and are subject to availability, weather conditions, and confirmation.
3. Use of Website Forms
Information submitted through website forms is used exclusively to:
- Respond to service inquiries and quote requests
- Schedule and manage appointments
- Communicate service-related information
Users agree to provide accurate, complete, and current information when submitting any form.
4. Service Scheduling, Cancellations, and Modifications
- Appointments may be rescheduled at no cost with at least 24 hours’ notice. ● Cancellations or rescheduling requests made with less than 24 hours’ notice may result in a charge.
- Failure to provide access to the property at the scheduled service time may be treated as a late cancellation.
Refunds are not guaranteed once services have been rendered.
5. Pricing and Payment
- All prices are displayed in USD (United States Dollars).
- Accepted payment methods may include credit or debit cards (Visa, Mastercard) or other methods communicated by ToscoClean prior to service confirmation.
6. SMS Communications
6.1 Transactional SMS Messages
By providing a phone number and submitting a form, users consent to receive transactional SMS messages related to:
- Appointment confirmations
- Appointment reminders
- Service updates
- Account or request-related notifications
Message frequency may vary. Message and data rates may apply according to the user’s carrier. Users may reply HELP for assistance or STOP to unsubscribe at any time.
6.2 Marketing SMS Messages (Optional)
If users explicitly opt in, ToscoClean may send marketing or promotional SMS messages, including special offers or service announcements. Marketing SMS consent is optional and not required to request or receive services.
Users may opt out at any time by replying STOP.
7. Limitation of Liability
ToscoClean is not responsible for:
- Delays caused by weather, property access issues, or external conditions ● SMS delivery failures due to carrier or network issues
- Issues arising from inaccurate or incomplete information provided by the user
To the maximum extent permitted by law, ToscoClean shall not be liable for indirect or consequential damages.
8. No Guarantee of Results
While ToscoClean strives to deliver high-quality services, results may vary depending on surface condition, environmental factors, and property characteristics. No specific outcome is guaranteed.
9. Data Protection
All personal data collected through the website or forms is processed in accordance with the ToscoClean Privacy Policy.
10. Modifications to Terms
ToscoClean reserves the right to update or modify these Terms & Conditions at any time. Changes take effect once published on the website.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of California, United States.
12. Contact Information
For questions regarding these Terms & Conditions, please contact:
Email: info@toscoclean.com
Phone: (415) 271-7918