ToscoClean – Privacy Policy & SMS Compliance
1. Privacy Policy
1.1 Introduction
ToscoClean values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or request our services.
1.2 Information We Collect
We may collect the following personal information:
- Full name
- Phone number
- Email address
- Service address
- Service request details
- Website usage data (cookies and analytics)
1.3 How We Use Your Information
We use the information collected to:
- Respond to service inquiries and quote requests
- Schedule and manage appointments
- Send appointment confirmations and reminders
- Provide service-related notifications and follow-ups
- Improve our services and website experience
1.4 SMS Consent (Required)
SMS Consent
By submitting your information through any form on the ToscoClean website, you agree to receive SMS messages from ToscoClean related to your quote request, appointment
confirmations, appointment reminders, and service updates. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.
1.5 Opt-Out Instructions
You may opt out of receiving SMS messages from ToscoClean at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us.
1.6 Data Sharing
ToscoClean does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
1.7 Data Security
We implement appropriate security measures, including SSL encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse.
1.8 Cookies
ToscoClean uses cookies and similar technologies to ensure proper website functionality and to collect anonymous analytics data to improve our website and services.
1.9 Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@toscoclean.com
Phone: +1 213 232 2133
1.10 Legal Basis for Data Processing
We process personal data based on user consent, contractual necessity, and legitimate business interests related to providing cleaning services, managing appointments, and communicating service-related information.
1.11 Data Retention
We retain personal data only for as long as necessary to fulfill service requests, manage ongoing customer relationships, comply with legal obligations, and resolve disputes.
1.12 International Data Transfers
Personal data may be processed and stored on secure servers located in the United States or other jurisdictions with appropriate data protection safeguards in place.
1.13 Your Data Rights
You may request access to, correction of, or deletion of your personal data by contacting ToscoClean using the contact information provided above.